Contact Us.
Where to find us, and how to get in touch with our Surgery.
Opening Times
Practice Information
Monday: 8:00am to 6:30pm
Tuesday: 8:00am to 6:30pm
Wednesday: 8:00am to 6:30pm
Thursday: 8:00am to 6:30pm
Friday: 8:00am to 6:30pm
Martley Opening Times
Monday: 8:45am - 12:00pm
Tuesday: 8:45am - 12:00pm
Wednesday: 8:45am - 12:00pm
Thursday: 8:45am - 12:00pm
Friday: CLOSED
Martley appointments arranged via Great Witley Surgery 01299 896788.
The Surgery
Worcester Road
Great Witley
Nr Worcester
WR6 6HR
Surgery Email Address: hwicb.greatwitleysurgery@nhs.net
Telephone
01299 896788 - Appointments & Enquiries
01299 890056 - Dispensary Prescription Line
01299 896370 - Out of Hours & Emergencies
For Emergencies, please call between 8:00am - 6:30pm
For Dispensary, please call between 10:00am - 1:00pm
When we are closed
999
Call 999 in an emergency. Chest pains and/or shortness of breath constitute an emergency.
NHS 111.
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 when you need medical help fast but it’s not a 999 emergency.
You will speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
For more information click here.
Enhanced Access appointments
For evenings and weekends.
In addition to our normal opening hours and our extended surgery opening times, patients can also book an appointment to see a local clinician in the evenings or on Saturday and Sunday at locations across South Worcestershire.
GP practices are working together to provide Improved Access appointments to our patients. This means that your Improved Access appointment may be with a different GP, nurse or based in a different location or practice than you are used to, and some of these appointments may be by telephone only.
These appointments are pre-bookable by contacting the surgery during our opening times – when calling please ask for an Improved Access appointment and our receptionists will be able to help you.
Alternatively, you are now able to access these appointments by telephoning 01299 896788 between 18.30-20.00 Monday-Friday and 8.00-12.00 Saturday and Sunday.
Patient Feedback
The team at Great Witley Surgery highly value patient feedback. Whether it’s praise for members of our team, or something hasn’t quite pleased you during your care, we’d really appreciate if you could leave us some feedback so that we know where to focus improvements. Please complete the form below and click Submit once completed.
Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter, please call reception to leave a comment, or make an appointment to see the appropriate person.
Accessibility
All medical facilities are fully accessible for disabled patients. The building is fully accessible for wheelchair or mobility scooter users, and there are induction loops for those who are hard of hearing or deaf.
The Practice car park has four parking spaces suitable for disabled patients.
Complaints
We aim to provide a high quality service and are very interested in hearing any constructive comments you may have.
The practice has an approved complaints procedure and we always welcome the opportunity to deal with any part of our service that is causing you concern.
Please visit our Complaints page by clicking the button below.